Last Updated: [03/06/2025]
At FitDazel, we strive to offer a secure and transparent payment experience for our customers. This Payment Policy outlines the accepted payment methods, security measures, billing procedures, and other important terms to ensure smooth and hassle-free transactions. By purchasing from our website, you agree to the terms outlined in this policy. Please review the details below to understand how payments are managed at FitDazel.
Accepted Payment Methods
For your convenience, we accept multiple payment options:
Visa (Credit and Debit)
Mastercard (Credit and Debit)
American Express
PayPal
Apple Pay
Discover
All transactions are processed in USD. If you encounter any issues with your payment method, please contact our support team for assistance.
Payment Security
Your payment security is our top priority. We process all transactions through PCI-compliant payment gateways to ensure your financial data remains protected. Our website is secured with SSL encryption, which safeguards your payment details during transactions and prevents unauthorized access.
We do not store your payment information (such as credit card details) on our servers. Instead, all payment data is securely handled by trusted third-party providers. To further enhance security, we implement fraud detection systems, regular security audits, and advanced monitoring tools to prevent suspicious activity.
Billing Information
To complete your transaction successfully, you must provide accurate billing details at checkout, including:
Full Name
Billing Address
Valid Payment Details
Updated Contact Information (Email and Phone Number)
Orders may be delayed or canceled if incorrect billing details are provided. In certain cases, additional verification may be required for first-time buyers or high-value purchases. Our team will reach out if any clarification is needed.
Authorization and Verification
When you place an order, your payment method will go through an authorization process for the total purchase amount. This authorization may appear as a pending charge in your account, but the funds are not deducted until the transaction is completed.
Once the authorization is successful, the payment is captured, and your order moves to processing. If a payment is declined or fails authorization, we will notify you via email, and your order will not be processed until the issue is resolved.
Cancellations and Refunds
Orders can be canceled only before they are dispatched for shipping.
Refunds for canceled orders will be issued to the original payment method and may take up to 10 business days to reflect, depending on your financial institution.
Once an order is shipped, cancellations are no longer possible, and our Refund Policy will apply.
For refunds on returned items, please refer to our Refund Policy for step-by-step instructions.
Failed Transactions
If your payment fails at checkout, please check:
Whether your account has sufficient funds.
Whether your billing details are correct.
Whether your payment method is valid and not expired.
If the issue persists, try an alternative payment method or contact your financial institution. You can also reach out to our support team for further assistance.
Fraud Prevention
To maintain a secure shopping environment, all orders are screened for potential fraud. If any suspicious activity is detected:
Your order may be placed on hold for further verification.
We may contact you for additional identity confirmation.
If verification is unsuccessful, FitDazel reserves the right to cancel the order and issue a refund.
These measures are in place to protect both our customers and our business from fraudulent transactions.
Contact Information
If you have any questions or encounter issues with payments, please contact us:
Business Name: Fitdazel
Chat Support: 24/7
Business Hours: 9:00 AM to 5:00 PM (Monday to Friday)
Business Number: +1 (832)Â 883-2550
Business Mail:Â support@fitdazel.com
Business Address:Â 2001 Burke Rd, Pasadena Texas 77502, United States
At FitDazel, we are dedicated to ensuring a secure and seamless payment experience. Your satisfaction and trust remain our top priorities!